Reporting To

Sales Supervisor

Hours of Work

Full Time - 8:30am to 5:00pm - Monday to Friday (Additional hours may also be required on both weekdays and weekends)

Job Purpose

Reporting to the Sales Supervisor, you will be responsible to support the sales function and provide aftersales customer service.

Nature and Scope

• Managing the Back Office Team
• Training
• Processing and acknowledgment of orders
• Managing open order reports
• Customer liaison
• Providing after sales support to the customers
• Facilitate AI integration in order processing

Key Responsibilities

• Working closely with other departments
• Providing admin support to the sales team
• Managing order acknowledgments
• Assist the sales supervisor on various issues and projects when required
• Providing robust training to the team
• Spearheading the transition into customer aftersales support function

Competencies and Key Skills

• Experience of managing teams
• Intermediate – advanced Excel and IT skills
• Highly dynamic and energetic
• Open to working in a highly dynamic and changing work environment
• Proven track record of working in a similar environment
• Looking forward to continuous learning on the job
• Ideally a degree holder
• Looking for a long-term role
• Highly focused and maintaining accuracy in extreme pressure situations
• Strong mathematical, analytical and problem-solving skills and offering out-of-the-box solutions
• Great communication skills, both verbal and written
• Advanced planning and project management skills required
• Ability to work under strict deadlines

If you wish to be considered for this Sales Back Office Supervisor role, please email your CV to careers@aerospheres.com.

Please note that only short-listed candidates will be contacted.